What makes a review useful (and what gets one rejected)
A useful review is boring in a specific way: it contains dates, amounts, turnaround times and what actually arrived. "Amazing, worth every penny" contains no information about a transaction at all.
This page is what to write, and the rules that decide whether it gets published.
The four things worth including
- What you paid for, and roughly what it cost. Subscription, tier, PPV, custom — say which.
- What was promised, and where. A pinned post, a tip menu line, a message — the promise is what delivery gets measured against.
- What arrived, and when. Dates and turnaround times are the single most useful thing in any review.
- How communication went. Whether messages were answered, how fast, and whether delays were announced or discovered.
Write about the service, not the person
This is the rule that decides most rejections, and it is not a matter of tone. A review here is about a commercial account: delivery, communication, pricing, consistency.
Comments about someone’s body, appearance, age, ethnicity, identity or private life are not reviews of a service, and they are removed regardless of whether they are complimentary or critical.
What gets a review rejected
- Any real name, location, workplace, or attempt to identify the person behind a handle. This is removed on sight and the account is banned.
- Anything about the person rather than the service.
- Claims you cannot support if asked. If a creator disputes a factual claim, we ask you for evidence — a receipt, a transaction record, the message thread.
- Reviewing an account you have a commercial interest in, in either direction.
- Anything unlawful, including threats.
- Under 40 characters. A rating with no description is not a review.
Two examples
Weak: "Total waste of money, avoid." Nobody can act on this. It does not say what was bought, what was expected, or what happened.
Strong: "Subscribed at £12/month expecting the weekly sets advertised in the pinned post. Two sets arrived in the first month, none in the second, and three messages went unanswered over two weeks. Cancelled after the second month."
Positive reviews have the same job
The same rules apply upward. "She’s the best" helps nobody; "ordered a custom on the 3rd with a seven-day window agreed, arrived on the 6th at the quoted price" tells the next reader exactly what to expect.
Specific praise is also far more persuasive, because it is checkable in a way enthusiasm is not.
What happens after you submit
- You confirm your email address. Nothing is published unconfirmed.
- A person reads it against the policy above. Confirming is not publishing.
- If it is rejected, we email you the reason rather than leaving you guessing.
- If published, the creator can reply publicly underneath it, at the same visual weight.
- If they dispute the facts, we come back to you for evidence before deciding anything.
Frequently asked
- Can I review anonymously?
- You choose a public pseudonym, and your email is never published. It is not anonymous to us — we need a confirmed, reachable address, because that is the minimum honest claim we can make about a review being real.
- Can I update my review later?
- Yes. Contact us and we will replace it. One review per person per creator, so an update replaces rather than adds.
- Will the creator know it was me?
- Not from us. They see your pseudonym and the text. If the review describes a distinctive transaction they may work it out, which is worth bearing in mind when deciding how much detail to include.
- What if I got a refund after complaining?
- Say so — a creator who fixes a problem properly deserves that on the record, and "resolved after I raised it" is genuinely useful information about how an account handles disputes.
Related guides
Exactly how a review gets published here: identity checks, evidence requests, the moderation ladder, and the things we refuse to do — including selling deletions.
You paid for something specific and it never arrived. The escalation ladder that actually works, in order, with an honest account of where it runs out.
Paid-for praise and coordinated pile-ons look different from real experience reports. Here are the specific tells, and what a trustworthy review platform should be showing you.